// FAQ
Frequently Asked Questions
How fast is delivery?+
Most orders are delivered within 10–30 minutes once payment is verified. Subscriptions may take a little longer during high demand.
Is it safe to share my Player ID?+
Yes — we only ever ask for your Player ID/UID or the email needed to deliver your purchase, never your password.
What if my subscription gets logged out?+
Shared/family-slot subscriptions are replaced free within 24–48 hours if this happens — just message us with your Order ID.
Which payment methods do you accept?+
bKash, Nagad, and Rocket "Send Money" inside Bangladesh. Outside Bangladesh, DM us on Discord (indxro) to arrange payment.
Can I get a refund?+
If we can't deliver your order, you'll get a full refund or credit — just contact us with your Order ID.